Frequently asked questions
Sizing
Kindly refer to our size guide for detailed measurements and fit recommendations. This can be found under Size and Fit on the product page. If you are between sizes or need additional guidance, contact us at info@fidelle.co.uk.
Shipping
We offer complimentary shipping on all UK orders, and subsidized international shipping to the United States and Canada. Subsidized duties and taxes, where applicable, are calculated at checkout based on your delivery destination.
Return policy
We accept returns within 14 days of delivery. Return requests must be submitted within this period, and items must then be shipped back within 14 days of approval. All pieces must be returned unworn, in original condition, with all tags and packaging intact.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery every step of the way.
Will Fidelle No. 1 be restocked?
This Fidelle No. 1 release is limited to 50 pieces worldwide and will not be reproduced once sold out.
